Giordano Online Returns & Exchanges
We want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags attached. Simply follow our streamlined digital process to initiate your return and receive a full refund or exchange.
Initiate Your Return
Log in to your Giordano account, navigate to your order history, and select the items you wish to return to generate a Return Authorization.
Pack Your Items
Securely place the items in their original packaging, ensuring all garment tags and labels remain intact and the packing slip is included.
Ship the Package
Affix the prepaid shipping label provided in your return request to the outside of the box and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned goods, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing